Terms of use

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Terms of use - greenRaster.com LLC

greenRaster.com Limited Liability Company GENERAL TERMS OF SERVICE

1. Purpose of the Agreement
1.1 These General Terms of Service (hereinafter referred to as "Terms and Conditions") of greenRaster.com License Sales Center Limited Liability Company (greenRaster.com LLC) (headquarters: 6000 Kecskemét, Hegedűs köz 2.; tax number: 24 30 21 48-2-03; company registration number: 03-09-126110; manager: Dr. Angéla Germán) (hereinafter referred to as "Service") refer to the use of its products, websites, web stores, digital applications, registrations and services (hereinafter referred to as "Services").
1.2 By using the Services, you accept all points of these Terms and Conditions, agree with them and consider them binding.
1.3 The Service Provider is entitled to unilaterally amend the General Terms and Conditions at any time by providing information about the amendment on this page. By using the Services after the modification, it is considered acceptance of the modification.
1.4 This GTC is not considered a written contract, therefore the Service Provider does not file it, it is not accessible afterwards and is concluded only in electronic form.
1.5 The GTC does not refer to a code of conduct.
1.6 The language of the General Terms and Conditions is Hungarian.

2. Data protection
2.1 The Service Provider considers the protection of your data important. Please read our Privacy and Data Disclosure Notice (https://greenraster.com/adatvedelem.pdf) (hereinafter “Privacy Notice”), which describes what data we collect from you and your devices (hereinafter “Data”), how we use your Data, and on what legal basis we process it.

3. Content
3.1 Through certain Services, you may submit materials (such as files, photos, documents, audio, digital works, live streams, and videos) to the Service Provider that you upload, store, broadcast, or share through the Services ("User Content").
3.2 Some Services allow you to store or share User Content, or for you to receive such material from others. Service Provider does not claim ownership of your User Content. Your User Content remains your own and you are responsible for it.
3.3 You acknowledge that if you share your User Content with others, they may use, save, record, duplicate, broadcast, transmit, share and display it worldwide, without compensation to you, for the purpose for which you made your User Content available on the Services. If you do not want others to have the opportunity to do the above, do not use the Services to share your User Content.
3.4 You represent and warrant that you have (and will have) all the rights you have to upload or share your User Content through the Services for the duration of these TOS. And that the collection, use and storage of your User Content through the Services does not violate any law or violate the rights of others. We strongly recommend that you back up your User Content at regular intervals. The Service Provider cannot be held responsible for User Content and materials uploaded, stored or shared by others using the Services.
3.5 To the extent necessary to provide the Services to you and others (this may include changing the size, shape or format of your User Content for better storage and display), to protect you and the Services, and to further develop the Service Provider's products and services, you grants the Service Provider a worldwide, royalty-free, intellectual property right license to use your User Content, for example to store, transmit, reformat, distribute your Content via means of communication, display it on the Services, and make copies of your Content. If you post your User Content to public online or unrestricted areas of the Service, your User Content may also appear in presentations or materials promoting the Service.

4. Services websites and applications
4.1 These Terms and Conditions apply to the Services available through the following websites and applications.
4.2 greenRaster.com, HyperCam.hu, HyperSnap.hu, IceWarp.hu, MeseljNekem.hu, Abendgeschichten.de, Tales4us.com, Castle.Tips websites and subpages of these websites.
4.3 "Mesélj nekem!" is available via the MeseljNekem.hu website. application for iOS and Android systems.
4.4 The "Abendgeschichten" app for iOS and Android is available via the Abendgeschichten.de website.
4.5 The "Tales4us" app for iOS and Android is available through Tales4us.com.
4.6 Castle.Tips " application for iOS and Android systems is available through the Castle.Tips website.

5. Registration, accounts
5.1 Some services require online registration. Registration allows logging into the services, their customization and extended use.
5.2 Creating an account - When creating an online account and later updating it, you agree to provide true data and not to use false, inaccurate or misleading information. To protect your registration, please keep your registration information and password confidential.
5.3 Account Use - You are responsible for all activities performed using your registration.
5.4 Children - When creating an account, you declare that you have already reached the age of majority in your place of residence, or that your parent or your legal guardian recognizes these GTC as binding on your behalf.
5.5 Deleting an account - You can delete your account at any time and for any reason. If your account has been deleted (either at your request or at the initiative of the Service Provider), your right to access the Service will cease immediately. After deletion, the Data associated with your account, or other content is partially or completely deleted by the Service Provider.
5.6 Service notifications - If we need to or want to communicate something to you about the Service you use, we will send you a notification or we will send you information. Notifications will be sent via e-mail, SMS, telephone, messaging services or our applications to the contact details you have provided. Including notifications aimed at verifying your identity, e.g. before registering your mobile phone number and checking your purchases. We recommend that you monitor and maintain your provided contact information. If you do not consent to receiving electronic notifications, you may not use the Services.
5.7 Support – Customer support is available for some Services according to the terms and conditions on the respective Service's website. Features and Services that are in preview or beta may not be supported.
5.8 Termination of Services – If the Services provided to you are terminated (either at your request or at the initiative of the Service Provider), the right to access the Service will immediately cease. After deletion, the Data associated with your account, or other content is partially or completely deleted by the Service Provider.

6. Use of third-party applications and services
6.1 The Services may allow you to access or obtain applications or services (or products, websites, links, content, materials, games, expertise, integrations) from independent third parties (i.e. companies or individuals different from the Service Provider) (hereinafter "Third Party Applications and Services").
6.2 Some of our Services also help you find, make requests for, or maintain contact with Third-Party Applications and Services, or allow you to share your Data.
6.3 Third-Party Applications and Services may allow them to store your Data with the third-party publisher, service provider or operator.
6.4 Third Party Applications and Services may require you to comply with additional privacy rules or require you to accept their own terms before you can install or use them. You should review the terms, information and policies of third parties before obtaining or using or requesting any Third Party Applications and Services.
6.5 These Terms and Conditions are not modified by any conditions of third parties.
6.6 The Service Provider does not license any intellectual property to you as part of any Third Party Applications and Services.
6.7 You assume all risk and responsibility arising from your use of Third Party Applications and Services. The Service Provider shall not be liable to you or to others for any information or services provided by any Third-Party Application and Service.

7. Availability of services
7.1 The Services, Third-Party Applications and Services, or materials or products offered through the Services may not be available from time to time, may vary by region or device, or may be available for a limited time only.
7.2 If you change the location associated with your account, you may need to re-acquire products available and paid for in your previous location.
7.3 The Service Provider strives for continuous operation of the Services, however, occasional outages and outages occur with all online services. In the event of an outage or interruption of the Service, you may be temporarily unable to access the Service.

8. Services, software updates
8.1 For some Services, we may automatically check your software version and download software updates and configuration changes to update, enhance and improve the Services. You may need to update your software to continue using the Services.
8.2 licensed the Service (or software, application, content or other product).
8.3 We are constantly working to improve the Services, so we may modify the Services or remove features or stop providing access to Third Party Applications and Services at any time, including without limitation when our agreements with third parties do not allow us to continue to use their materials. also make it available if it becomes unfeasible for us to provide them further, if technology develops, or if feedback from customers shows that a modification is necessary.

9. Payment terms
9.1 Fees – If any part of the Services is subject to a fee, you agree to pay that fee. Unless otherwise stated, the price of the Services includes all applicable taxes. You are solely responsible for paying such taxes and other charges. Unless otherwise stated, the basis for calculating taxes is the location specified during the registration of your account.
9.2 After we notify you that we have not received the full amount from you on time, we may suspend or terminate the Services if you do not pay the full amount within the specified time. Suspension or termination of the Services for non-payment may result in you losing access to and use of the Services.
9.3 If you connect to the Internet through a network that masks your location, the charges you may be charged may differ from those displayed in relation to your actual location.
9.4 Depending on your location, some transactions may require currency conversion or transaction processing in another country. If you use a debit or credit card, your bank may charge a surcharge for such services. You can get detailed information from your bank.
9.5 Billing Account - To pay for some Services, you must provide a payment method when you register for that Service. In such cases, you understand that you must allow the Service Provider to use your updated invoicing data provided by your bank or the corresponding payment network in relation to the selected payment method.
9.6 You agree to promptly update your account and other information, including your email address and payment method details, so that we can complete the transaction and contact you about the transaction if necessary.
9.7 If you declare that you no longer wish the Service Provider to use the payment method you provided, but do not specify another payment method, the Service Provider may suspend or terminate the provision of the fee-based Service with a reason.
9.8 Changing your billing information does not affect the fees charged by the Service Provider to your billing account before it was able to take appropriate measures within reasonable limits following the change in your billing information.
9.9 Invoicing – By providing a payment method to the Service Provider, you
9.9.1 declare that you are authorized to use the payment method provided and that all payment information provided is true and accurate;
9.9.2 authorizes the Service Provider to charge you a fee for the Services and available content using the specified payment method; furthermore
9.9.3 entitles the Service Provider to charge you for all fee-based features of the Services that you register for or use during the validity period of the General Terms and Conditions.
9.10 Service provider or its payment processing partners a) in advance; b) at the time of purchase; c) shortly after the purchase; or d) in the case of subscription Services, may issue you an invoice at regular intervals.
9.11 The invoiced amount may not exceed the amount approved by you, and we will notify you in advance of changes to the recurring fees for subscription Services, and in the event of a price change, we will also provide you with the opportunity to cancel the Services before the price change takes effect.
9.12 The service provider can simultaneously invoice the previously unprocessed amounts for several invoicing periods preceding the relevant period.
9.13 Recurring payments (subscription) – You agree that if you purchase the Services with a subscription (for example, monthly or annual payment), you authorize recurring payments, and that payments to the Service Provider will be made using the payment method you have agreed to and in recurring periods, until the given Service is canceled or canceled by you or the Service Provider.
9.14 If you wish to stop being charged for your continued use of the Services, you must cancel the Services before the next billing date.
9.15 By authorizing recurring payments, you authorize the Service Provider or its payment processing partners to store your payment instrument and to make such payments by electronic collection or transfer from your specified bank account, or to debit the appropriate amount from your specified bank account card account (in case of credit card or similar payment).
9.16 Subscription fees are usually deducted prior to that subscription period.
9.17 The Service Provider reserves the right to collect any fees due to the respective refusal, refusal or lack of coverage if any payment is refused, or if any credit card or similar transaction is refused or rejected.
9.18 Errors - If we make an error in your account, we will correct it as soon as you notify us (or we notice).
9.19 Refund - You have a fourteen (14) day cancellation period from the date of purchase (hereinafter referred to as the "Withdrawal Period"); resignation can be both extraordinary and ordinary.
9.20 If the Service has already been partially completed at the time of cancellation, you will receive a proportional refund.
9.21 You acknowledge that the Withdrawal Period ends when the Service has been fully performed for you and that your purchase is non-refundable thereafter.
9.22 When you purchase digital content from us, your right to cancel expires the moment you start downloading.
9.23 All purchases are final and non-refundable, unless a specific Service offer or law provides otherwise.
9.24 Just because we provide a refund or credit once, we are not obligated to provide a refund for the same or similar reasons in the future.
9.25 This refund regulation does not affect any rights provided by applicable legislation.
9.26 Cancellation of Services - You can cancel the Services through your account, from the application you are using or in a letter sent to the Service Provider or you can cancel by e-mail.
9.27 If the cancellation is not confirmed within 3 working days, it is necessary to repeat the cancellation in another way.
9.28 Canceling the Services stops charges due to continued use of the Service.
9.29 Depending on the offerings for the Services, you may not receive a refund upon cancellation; respectively You must pay all amounts charged to your billing account for the Services prior to the date of cancellation.
9.30 Trial Offers - If you are on a trial offer, you may be required to cancel the trial Services within the time period stated when you accept the offer so that you will not be charged for continued use of the Services at the end of the trial period.
9.31 Promotional offers – Service Provider may occasionally offer Services for which it does not charge a fee or charges you a discounted fee. Service Provider reserves the right to charge you (based on standard rates) for such Services if you breach the terms and conditions of the offer.
9.32 Price change - If the Service you use has a fixed duration and price, then that price will remain in effect until the end of the given period.
9.33 If you wish to continue using the Services, you must accept the new offer and the new price.
9.34 If the Services provided to you are divided into regular subscription periods (for example, a monthly subscription), but are not for a fixed period and do not belong to a trial period offer, we may change the price of the Services if we add new or improved functions to the Service, if the costs of providing the Service have increased accordingly also, or following market changes (for example due to increases in employment costs, exchange rate changes, changes in tax rules/regulations, inflation, license fees or increases in infrastructure and administrative costs).
9.35 We will inform you at least 30 days before the price change takes effect. You will have the option to cancel the Services before the price changes.
9.36 Late payment – In case of late payment, you are obliged to pay the Service Provider's costs of collecting overdue debts, which do not exceed the usual amount, including legal representation costs, as well as other legal costs and fees, in the manner and to the extent permitted by laws and regulations.
9.37 We have the right to suspend or terminate the Services provided to you, if you do not pay the full fee for the Services by the given deadline after the payment notice sent by us, containing a warning about the suspension and/or termination of the services.

10. Warranty
10.1 If you are a consumer, you have certain rights under the law. These rights include the obligation of the Service Provider to provide the Services with the care and expertise that can be expected. No part of these terms and conditions is intended to limit or exclude the Service Provider's liability by violating this obligation.
10.2 At the same time, with the exception of hidden errors in bad faith and errors that make the use of the services impossible, the services are provided "as is", "with all their faults" and "with given availability". We do not guarantee the accuracy and timeliness of the services. You acknowledge and agree that computer and telecommunications systems are not error-free and that system outages may occur from time to time. We do not guarantee that the services will operate continuously, accurately, securely and without errors. The service provider and its partners do not provide any contractual guarantees or conditions. You are entitled to all warranties required by law, but we do not undertake any other warranties. To the fullest extent permitted by applicable law, we exclude all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, workmanship and non-infringement.

11. Limitation of Liability
11.1 Service Provider is not responsible for your content, material or other third-party material, including links to third-party websites and user activities. Such content and activities cannot be attributed to the Service Provider and do not represent the Service Provider's position.
11.2 The service provider can only be held responsible in case of breach of the essential obligations set out in the General Terms and Conditions or if this is otherwise required by the applicable legislation.
11.3 Service provider, its representatives, or its legal representatives cannot be held responsible for any indirect damage, including financial loss, for example lost profits, unless the Service Provider, its agents, or its legal representatives may be charged with gross negligence or intentional abuse.
11.4 from these GTC, if the non-fulfillment or late fulfillment was caused by circumstances beyond the reasonable control of the Service Provider (for example, labor dispute, natural disaster, war or terrorist activity, malicious damage, accident or meeting the requirements of any applicable law or government regulation). The service provider makes efforts to minimize the impact of such events and to fulfill the obligations of those not affected.

12. Health Services
12.1 The Health Services, including, where applicable, action plans, reminders, projections and other features, are not medical services and are for fitness and wellness purposes only.
12.2 Their intended use does not include their use in the diagnosis, cure, mitigation, prevention or treatment of diseases or other conditions, nor their use as a substitute for expert medical advice.
12.3 You are solely responsible for your use of the Health Services.
12.4 The Service Provider is not responsible for any decisions you make based on the health-related information you receive from the Services. Always seek the advice of a physician regarding your health, diet, fitness or wellness program before using any health-related Services. You should never disregard or delay in seeking medical advice because of information you receive on or through the Services.
12.5 As with any service or technical device, health-related Services may not function as intended for various reasons (such as power outages or disconnections).

13. Digital Products
13.1 The Service Provider may enable you to obtain, listen to, view, play and/or read music, images, video, text, books, games or other materials (hereinafter referred to as “Digital Products”) that you may receive in digital form through certain Services.
13.2 You may only use the Digital Products for personal, non-commercial entertainment purposes.
13.3 You agree not to resell, broadcast, publicly perform, publicly display, or distribute any copy of the Digital Products.
13.4 The Digital Products may be owned by the Service Provider or third parties. However, in any case, you acknowledge and acknowledge that your rights related to Digital Products are governed by these Terms and Conditions, or may be restricted by copyright laws.
13.5 You agree not to attempt to modify any Digital Product obtained through the Services for any purpose, including concealing or changing the ownership or source of the Digital Product.
13.6 Service provider or owners of Digital Products may remove Digital Products from the Services without notice.

14. Complaint handling
14.1 If you live in Europe, you can also submit your complaint to the EU Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr).

15. Miscellaneous Provisions
15.1 The Service Provider reserves the right to terminate all or part of the Services at any time without prior notice, in which case these GTC will automatically terminate.
15.2 You must ensure that the information published within the framework of the Services is saved, because the Service Provider does not provide this type of service.
15.3 We may assign, transfer or otherwise sell our rights and obligations arising from the GTC, in whole or in part, without notice, at any time, as long as this assignment, transfer or sale is not detrimental to you. You do not have the right to assign, transfer or otherwise sell these Terms and Conditions or any right to use the Services.
15.4 All parts of these GTC are applicable to the maximum extent permitted by the relevant legislation. If a court rules that certain parts of these Terms and Conditions cannot be enforced by us in the form set out here, then it is considered that the conditions in question will be replaced by similar conditions that can be enforced within the framework of the applicable legislation, but the other parts of these Terms and Conditions will remain in effect in their unchanged form.

16. Applicable law
16.1 This contract is governed by Hungarian law. For matters not regulated in this contract, Szt. and the Civil Code the guidelines.
16.2 The Service Provider will do everything possible to settle any disagreements or disputes that may arise between them within the framework of or in connection with the General Terms and Conditions through peaceful direct negotiations. The parties shall mutually inform each other of the circumstances that hinder or influence its performance. Any legal disputes that cannot be settled within 30 days are the jurisdiction of the Court chosen by the Service Provider and located at its registered office.

Kecskemét, September 1, 2024.